Legal agreement

Terms of Service

Please read these terms carefully before using Nahla.AI.

Last updated · September 2026
Key terms at a glance
Access by arrangement

Set up with us directly

You own your data

Full ownership of your project data

Clear exit terms

Cancel in line with your agreement

You control deletion

Erase your data anytime

Australian law

Governing law · Victoria jurisdiction

Secure by design

Enterprise-grade encryption & isolation

On this page
  1. 01Acceptance of terms
  2. 02Description of service
  3. 03User accounts
  4. 04Acceptable use
  5. 05User content & data
  6. 06Intellectual property
  7. 07Payment terms
  8. 08Service availability
  9. 09Disclaimer of warranties
  10. 10Limitation of liability
  11. 11Indemnification
  12. 12Termination
  13. 13Changes to terms
  14. 14Governing law
  15. 15Contact us

01Acceptance of terms

Nahla AI is operated by SangMil Pty Ltd (ABN 65 694 393 283), trading as Nahla AI ("we", "us"). By accessing or using Nahla.AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

02Description of service

Nahla.AI is an agentic project-controls platform that provides AI-powered analysis of project schedule files. Our Service allows you to:

  • Upload project schedule files (.XER, .MPP, .ZIP and .xlsx)
  • Generate AI-powered analytics and insights
  • Chat with an AI assistant and a fleet of agents that draft schedules, forecasts, reports and subcontractor progress requests for your approval
  • Schedule recurring agents that draft work into your inbox for review
  • Create customizable reports and dashboards
  • Share reports via links, viewable by anyone who has the link, for 30 days

03User accounts

Account creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account security

You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Account termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

04Acceptable use policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Upload malicious files, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any illegal or unauthorized purpose
  • Impersonate any person or entity
  • Collect or harvest user data without consent
  • Use automated systems to access the Service without permission

05User content & data

Your content

You retain ownership of all content and data you upload to the Service. By uploading content, you grant us a limited license to process, analyze, and store your content solely for the purpose of providing the Service.

Data processing

We process your uploaded files using AI technology, including third-party AI providers who do not use your data to train their models, to generate analytics, reports and agent proposals. We do not use your data to train AI models. We do not share your data with third parties except as necessary to provide the Service; when you use agent communications, the information you include is shared with the recipients you choose.

AI outputs & agent actions

Decision-support, not advice. Nahla's analyses, forecasts, risk simulations, delay narratives and claim drafts are generated to assist you, may contain errors, and are not professional, legal, or contractual advice. You must independently verify them before relying on or acting on them, including in any contract, claim, or dispute.

Agents propose; you approve. Agents do not act autonomously. Every change to a schedule, and every communication such as emails to subcontractors, requires your review and approval. You are responsible for the content you approve and for ensuring you have consent to contact any recipients.

To the maximum extent permitted by law, Nahla.AI is not liable for decisions made, or actions taken, on the basis of AI outputs or agent proposals you have reviewed and approved.

Data retention

We retain your uploaded schedule data while your account is active. You can permanently delete any project, or your entire account and all associated data, at any time from within the app; we remove it from our systems and cloud storage and confirm by email. Generated reports may be retained for your access until you delete them.

06Intellectual property

Our intellectual property

The Service, including its original content, features, and functionality, is owned by SangMil Pty Ltd, trading as Nahla AI, and is protected by international copyright, trademark, and other intellectual property laws.

Your intellectual property

You retain all rights to your uploaded content. We claim no ownership over the project files, reports, or data you create using our Service.

07Payment terms

Access and fees

Access to Nahla is arranged with us directly under a written agreement. Any fees, the billing period, and what is included are set out in that agreement.

Refunds

Fees already paid are non-refundable except as required by law. You may end your agreement in line with its terms, and you will retain access until the end of the period already paid for.

Price changes

We reserve the right to modify our pricing. Any price change will be communicated to you in advance and will take effect at the start of your next billing period.

08Service availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users of planned maintenance.

09Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

10Limitation of liability

To the maximum extent permitted by law, Nahla.AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to your data
  • Any interruption or cessation of the Service
  • Any errors or inaccuracies in the Service

11Indemnification

You agree to indemnify and hold harmless Nahla.AI and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

12Termination

By you

You may terminate your account at any time by contacting us or using the account deletion feature. Upon termination, your right to use the Service will immediately cease.

By us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms, is harmful to other users, or is harmful to our business interests.

Effect of termination

Upon termination, all licenses and rights granted to you will terminate. We may delete your account data, though some information may be retained as required by law.

13Changes to terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14Governing law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia. Nothing in these Terms excludes or limits any consumer rights that cannot be waived under your local law.

15Contact us

If you have any questions about these Terms of Service, please contact us:

Questions about our terms?

We're a small team, happy to walk through anything that's unclear.

support@nahla.ai